Quality consciousness is deeply ingrained in every one at Heritage. We ensure that we employ the best professionals in the business for carefully monitoring every stage in every process, thus significantly enhancing the output.
This has led us to benchmark against the best industry standards.In our pursuit towards excellence, we continuously make efforts to improve our back end services. In the process, we ensure that our suppliers and contractors are well geared towards living up to our high quality standards.
Today, we are considered to be synonymous with quality, consistency and value for money.
At Heritage, we believe that the journey towards excellence begins with people who drive our strategies through collectively evolved processes, ensuring customer loyalty. We recruit the best, ensuring the highest retention rate in the sectors in which we operate. We consciously provide planned learning and developmental opportunities to the vast pool of talent that constitute our workforce.
We build, sustain and persistently reinforce a company culture that reflects a high performance atmosphere rooted in its’ values of performance focus, trust and reliability, professional ethics, team focus and innovation.
A few of the PEOPLE focused processes and initiatives that help ensure people motivation, participation, empowerment and customer focus are :